PEOPLE tend to fret more when there is a problem with the MRT compared to when a bus breaks down.
Yesterday's Circle Line disruption was a case in point.
From 5.30am, there was no train service from Dhoby Ghaut to Marymount stations in both directions for most of the morning.
Black faces and black moods were the order of the day for 26,600 affected.
Assistant Professor Paul Barter of the National University of Singapore's Lee Kuan Yew School of Public Policy, said that it is all about public expectations.
"People are especially dismayed by disruptions to MRT services because they have come to trust the predictable travel times on the MRT," he said.