YOU’RE late for work because the train services broke down. Your boss doesn’t know that. He’s fuming.
Do you know you could have asked SMRT station staff to issue you an excuse chit to explain why you were late?
That is what SMRT did yesterday when there was another major breakdown - this time on the Circle Line - leaving thousands stranded.
An SMRT spokesman told The New Paper: “We provide an excuse chit to a passenger who requests for it from our station staff, as an official proof that he is delayed because of a service disruption.”
The spokesman said SMRT has been issuing such chits for some time, but could not say when they were it was first introduced.