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Customers, sick of waiting for goods, take furniture from shop
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PHOTO: Lianhe Wanbao
After more than half a year of waiting for their furniture or for refunds, some customers of a furniture store decided they had had enough.
About a dozen turned up at Excellence Home Gallery at Kallang Pudding Road in MacPherson on Tuesday to demand for their furniture.
And when they didn’t get what they wanted, some decided to grab and cart away pieces of furniture themselves.
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Comments
what else should they do??
what else should they do??
the store have had amber time to make a promised delivery, and its strange that the buyers have put up with 6 long months of waiting for the idiot to perform after having been paid.
the police shouldn't interfere since we do not have a powerful consumer rights here in Singapore ... unfortunately, only lip services from this useless association
There is no one to blame from
There is no one to blame from the situation, what the customers did was just an emotional anger, that is the reason why they took some of the furniture because they expected to be delivered to them but it wasn't after all they already purchased the products. This is the company sole responsibility. This store don't have proper customer service.
Cheers,
Izekiel of http://www.furnitureoutletstores.net/
I think they have done the
I think they have done the right thing. If they are unable to provide service then they must refund the amount . I think folks must enquire about the background of te company before placing orders.
Interior Design Brisbane