SingTel mio TV yesterday offered home subscribers affected by the poor reception of football matches two Sundays ago a month’s free subscription to the Sports Pack option.
The response from some subscribers to mio TV: Your sorry didn’t cut it, neither does your compensation, which amounts to $34.90.
SingTel mio TV broadcast all 10 English Premier League matches on the last day of the season on its channels on May 13.
But the reception deteriorated as the matches progressed and many subscribers had to put up with frozen screens or garbled images.
Some subscribers feel that there was the bare minimum SingTel should do. Others believe that SingTel should be given the red card and that EPL match broadcast should be handed back to StarHub.