ADVICE FROM CASE
TAKE YOUR TIME
Even if consumers are keen on the package, they should take a few days to think over the offer.
Buying on impulse might not be worthwhile in the long run. Many consumers have regretted signing up for costly packages on the spot.
KNOW YOUR RIGHTS
Consumers should not be pressured into signing a contract. Ask for time to consider.
Leave if you feel pressured to sign up. Sales staff who put undue pressure on a customer to enter into a transaction go against the Consumer Protection (Fair Trading) Act.
Consider calling the police if you are not allowed to leave the shop.
CHECK BEFORE PAYING
Check that prices are correct before signing on the credit card slip or keying in your PIN.
Consumers with unresolved disputes with retailers may also approach the Consumers Association of Singapore (Case) for help.
- Case executive director Seah Seng Choon