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Court order against Sim Lim shop

The High Court of Singapore has granted a permanent injunction against an electronics wholesale company, Cyber Maestro Pte Ltd, the Singapore Tourism Board (STB) said yesterday.

The injunction restrains the company and its employees and agents from engaging in several unfair practices, under the Consumer Protection (Fair Trading) Act. STB had applied for the injunction in response to complaints against the company's trade practices.

The complaints against Cyber Maestro included overcharging, exerting undue pressure to enter into a transaction and misleading consumers about prices and availability of goods.

The company continued with these practices despite warnings from the Consumers Association of Singapore (Case), and STB's requests.

Case listed Cyber Maestro among the shops in Sim Lim Square with the most consumer complaints from July to September this year. The store at #02-77 had seven complaints against it.

STB encourages consumers to report unfair practices, saying it takes a "serious view of errant retailers who besmirch the reputation of Singapore as a premier tourist destination".

Consumers should also protect their interests by researching the product, comparing prices, clarifying return policies, checking receipts or invoices for accuracy and verifying coverage of warranties, STB said.

 

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