How it works

GETTING STARTED: Take a shot of the difficult question, upload it and wait for a reply.

The three simple steps to using the Edusnap app:

  • 1) Snap a picture of your question.
  • 2) Upload it onto the app, with the subject, topic and grade level of your question.
  • 3) Wait for the advice and solution to come in.

Of course, there are some rules to follow. Mr Chia says: "We have to put in measures to prevent people from abusing the system. Some students may use the system to copy their homework answers."

So a user is allowed three questions a day.

He says: "It is so that you choose the questions you want to ask carefully. You have to try first, our objective is that you try."

The app has moderators who remove questions that feature more than two questions in a single image. And users will lose one of their three questions allotment.

And if you think the app gives you free answers, you are wrong.

The app does not give full solutions. Say out of six steps in a solution, the app provides three to four parts of the solution as a guide.

When the app was launched last year, between five to 10 active teachers and five tuition centres supported it.

It now has 50 volunteer teachers and tutors, and 15 centres that help provide solutions.

However, they are still looking for more volunteers to help.

Mr Chia says: "We are going to close the JC segment until we are ready. For now, we have only a handful of teachers for JC, so I don't think we can meet the demand."

One of the centres helping is The Happy Pupil, run by Ms Mints Lim, 28.

Ms Lim, who has been a private tutor for 10 years, finds the app meaningful.

She says: "I believe every child should be given an option if he wants to seek help. It would be nice to be able to provide him with that help.

"I have been through that as a child, I didn't have tuition. I had to do a lot on my own and at that time, I wished somebody would have been able to help me."

She volunteers to help provide solutions and even though it is not mandatory for her other tutors to do so, she says they do provide help as well.

The app itself has been well received by users.

Mr Chia shares a comment he received from a user called Mag, who says: "I did introduce the platform to a lot of parents. Especially from low-income. They don't have extra money to send kids to tuition, yet they worry about their children's studies. I'm glad I saw the news about this platform."