IT'S ONE-OFF INCIDENT, SAY TRANSPORT GPC MEMBERS
This is likely an isolated incident, said Members of Parliament Gan Thiam Poh and Lim Biow Chuan.
They sit on the Government Parliamentary Committee (GPC) for Transport.
Mr Gan, who is also the MP for Pasir Ris-Punggol GRC, said: "These things are not new, but I won't confirm that there is an increasing trend."
Added Mr Lim, MP for Mountbatten: "I think people can get frustrated if they have to wait too long, but I don't think it needs to go to that extent.
"I have felt exasperated waiting for buses, but I wouldn't go punch someone because of that."
Mr Gan said that this incident could have stemmed from personal issues instead of the alleged queue-cutting.
NEED TO RUSH
He also pointed out that living in a highly competitive society with a fast pace of life could possibly have contributed to the need to rush.
Mr Gan suggested that commuters explore their options with an increasingly connected transport network.
On top of the ongoing additions to the MRT network, the Government has pumped in $1.1 billion in 2012 for the Bus Service Enhancement Programme to improve the public bus sector.
"Commuters can look forward to improved services and more alternative routes to make their journey home a more comfortable one," Mr Gan said.
Mr Lim pointed out that this incident is a "timely reminder" for all commuters to be gracious and more tolerant.
"Do unto others what you want done unto you. We should never resort to violence," he said.