Case: Consider buying wedding insurance
Three people have tried to complain to the Consumers Association of Singapore (Case) about Lagun Sari Wedding and Catering Services from Tuesday to yesterday.
Case offered advice on the options the consumers could take and it said in its e-mail reply to The New Paper that they did not file their complaint with the consumer body.
Case executive director Seah Seng Choon: "Consumers should consider purchasing wedding insurance and ensure that the policy covers all important aspects of their wedding, such as damage to the wedding attire, delay in the banquet and even cancellation or postponement of the wedding event.
"A wedding is a once-in-a-lifetime event and it is always better to be safe than sorry."
Lawyer Gino Hardial Singh classifies such cases as criminal breach of trust.
He said: "To recover the monies, the victim will need to initiate civil proceedings. This, however, isn't a guarantee that monies can be recovered and may result in a paper judgment being obtained."
Mr Singh, who is the head of Criminal Practice at Eugene Thuraisingam LLP, also mentioned that the company itself should be added as a co-defendant, as the contract would have been signed with the company and not the individual.
PROCEEDING: Ms Fadilah and Ms Fazilah (right, back to camera) are still using Lagun Sari's services after being compensated.