Mum's 40-minute anguish as bus leaves with her little girl
She had stepped off the bus to retrieve her daughter's artwork which had fallen on the ground while they were queueing at the interchange.
But before Madam Sabrina Ng could re-board the bus, its doors closed and the bus moved off - with her frightened 3-year-old daughter still on board.
"I was shocked. I couldn't possibly run after the bus so I went to the control station and explained the situation," Madam Ng, 30, said of the Feb 4 incident.
Mother and child were eventually reunited, but not after a 40-minute long ordeal of panic and hysteria.
SBS Transit said investigations revealed that the bus captain was unaware that Madam Ng's child was on board as there was another commuter seated next to her and no one had informed him about it.
They also said that the bus captain had immediately contacted the Operations Control Centre, where he was instructed to drop off the child at a bus stop where a relative was waiting.
Read the full report in our print edition on Feb 25.
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