ST FILE PHOTO
The Committee of Inquiry, set up by the Government to look into the two major train disruptions that occurred last December, submitted a 353-page report to the Ministry of Transport on Tuesday.
PHOTO: Lianhe Wanbao
But former SMRT chief executive Saw Phaik Hwa, 57, was calm and composed when she took the stand at the inquiry yesterday.
PHOTO: The Straits Times
ITS job was to check the “third rail” for any defects or abnormalities.
PHOTO: LIANHE ZAOBAO
They did not expect the damage to be so extensive. And when they tried to repair it, they didn’t have the right tools.
As the night wore on, fatigue also set in.
WHEN the MRT train services failed on Dec 15 last year, bus bridging services provided by SMRT were supposed to fill the gap in service.
TNP FILE PHOTO
THEY had no formal training in, among other things, crowd control.
And when they were deployed, they were not told what time they were supposed to meet.
TNP PHOTO: Kua Chee Siong
The SMRT Committee of Inquiry continued today, with staff from SMRT’s Operations Control Centre (OCC) and station managers on duty during the train disruptions of Dec 17 last year taking the stand.
SMRT’s executive director and interim chief executive officer, Mr Tan Ek Kia, apologised to commuters for the recent service disruptions.
He called the Operations Control Centre (OCC) three times on Dec 15, at intervals of 10 minutes. All three calls, made before 7.30pm, went unanswered.
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