Amazon staff role plays as superhero Thor while dealing with customer
We've all had our run-ins with awful customer service staff. Unintelligible ones. Annoying ones. Rude ones. Useless ones.
Which makes what happened with Amazon such a breath of fresh air.
A Reddit user posted a screengrab of his live chat conversation with a staff member, who not only solved the problem but pretended to be the hammer-wielding superhero Thor while doing so.
Here are the five best bits of the convo.
1) The Amazon dude agrees to role play. Awesome.
Amazon: Warmest greetings. My name is Thor.
Me: Greeting, Thor. Can I be Odin?
Amazon: Odin, Father, How art thy doing on this here fine day?
2) The Amazon dude understands our pain.
Me: I am afraid the book I ordered to defeat our enemies has been misplaced. How can we keep Valhalla intact without our sacred book?
Amazon: This is blasphemy! Wherever this book has been taken to, I shall make it my duty to get it back to you!
3) The Amazon dude gets the job done.
Me: Ok so role play aside, I have my money back and I reorder the book?
Amazon: Haha, yes, I have refunded you and you need to reorder the book.
4) The Amazon dude makes us feel special.
Me: Wow, hooking me up with one-day delivery? Sweet!
Amazon: Haha, yeah man. Gotta get you your book asap!
5) The Amazon dude is uber cool.
Amazon: Anytime bro. Have a great day. Goodbye Odin.
Me: Bye my son.
Now if only every customer service experience was like that.