Business

Survey: Poor performance key reason for employee demotion here

A new survey shows many bosses here have demoted an employee.

It found that 30 per cent of those polled have sent an employee down a few rungs of the career ladder, mostly because they felt the worker was failing in a newly promoted role.

Poor performance was cited by 37 per cent, followed by 15 per cent who cited organisational restructurings or posts being eliminated.

Only 2 per cent of employers polled in the survey commissioned by recruitment consultancy Robert Half said the demotion was voluntary on the part of the employee.

STAFF RESPONSE

Some staff did not seem to have been too put out, with 54 per cent saying that employees handled the news gracefully.

But 21 per cent said workers became upset and lost interest in their work, while 18 per cent said staff quit in response.

Only 7 per cent of the bosses felt the demoted employees focused on excelling in their new positions.

Companies need to be "very clear" in communicating the reason for the demotion, what the consequences are, what the new position entails and what options the employee has, said Mr Matthieu Imbert-Bouchard, managing director of Robert Half Singapore.

He also advised employees to stay professional and keep emotions in check, regardless of why they were demoted.

Mr Imbert-Bouchard recommended those who were demoted for restructuring reasons to quickly identify and seek new skills required for other roles within the company.

"Demotions for performance issues, on the other hand, should be seen as both a wake-up call and an opportunity to reflect and gain constructive feedback for improvement and future advancement," he added.

The poll surveyed 225 bosses here in January. - THE STRAITS TIMES

BUSINESS & FINANCE