FairPrice alerts customers to bogus $4,000 giveaway scam circulating on WhatsApp

FairPrice shoppers need to stay alert and avoid falling for a hoax online questionnaire that is making false claims that the supermarket chain is giving away $4,000.

In an e-mail alert to customers, FairPrice warned that the scam questionnaire - making the rounds on the WhatsApp chat platform - is not linked to FairPrice or endorsed by it.

FairPrice said anyone who has received the questionnaire should avoid clicking on the link or sharing any personal information.

The bogus message promises a cash reward in exchange for completing the questionnaire - a common tactic used by scammers to gain access to sensitive data.

FairPrice reminded customers that all official promotions and product offers are only available through the FairPrice Group app or its official website.

"We will never send SMS, WhatsApp or other messages asking for your username, password or financial information," it added.

Customers who receive suspicious messages can contact the FairPrice Customer Support by phone at 6380 5858 or e-mail their queries to general.feedback@fairprice.com.sg.

Official updates are also provided on FairPrice's verified social media channels.

Customers who are offered deals that seem too good to be true must remain cautious, FairPrice added.